Catalog Number : ncd1001
Title : ED Patient Safety Issues
Speaker : Sue Dill

Webplay Recording Date : 8-5-2016
Webplay Price : $ 150 for two weeks viewing

Webinar Overview:

This webinar will discuss patient safety issues in the emergency department. The emergency department is a high risk area and faces a number of patient safety challenges. Patient safety is a critical issue and has received a great deal of attention. This webinar will cover the 2013 and 2014 change to the Joint Commission standards and the TJC tracer for patient flow along with ACEP and ENA recommendations. The use of an ED trigger tool and other patient safety issues will be discussed. Come learn what patient safety initiatives can be used in your emergency department.

Target Audience:

• ED Physicians
• ED Nurse Managers
• ED and Clinic Nurses
• Charge nurses
• nursing supervisors
• Risk Managers
• Consumer Advocates
• In-House Legal Counsel
• Compliance Officers
• Chief Operating Officer
• Nurse Educators
• Patient Safety Officer
• Chief Nursing Officer
• Legal Counsel
• Joint Commission Coordinator
• Director of Regulatory Affairs
• anyone involved with the care, treatment, and liability concerns of the ED patient

Webinar Objectives:

• Recall that CMS has a section on nursing services that every hospital must follow even if accredited
• Describe that all medications must be administered within three different time frames
• Discuss that nursing care plans is a frequently cited area by CMS and recall a recent change
• Recall that all verbal orders must be signed off and need to include both a date and time

Webinar Agenda:

• Teamwork and patient safety
• Handoffs
• Disclosure of unanticipated outcomes
• AHRQ patient safety toolkit
• Alarm fatigue
• Communication and patient safety
• 10 reasons Your ED may not be as safe as you think
• Preventing ED medication errors in the ED
  • Beers List of Inappropriate Medications
  • Most common ED drug errors
  • Do not crush medications
  • Problematic drugs in the news
• Use of Pharmacist in the ED
• AHRQ Medical Error and Patient Safety
• Reporting of medical errors and near misses
• ENA Patient Safety in the ED
• Signing out AMA
• Right to refuse treatment
• Restraint standards CMS and TJC
• Communication
• Suicidal patients and behavioral health patients
• ED trigger tool
• Triage
• Patient flow and overcrowding
  • ACEP Boarding and Overcrowding
  • ENA
  • TJC Tracer for Patient Flow
  • TJC Patient Flow standard 2013 and 2014 changes
• Infection control hot issues
• Verbal orders
  • CMS and TJC standards
• Standing orders and protocols CMS guidelines
• Grievances and Complaints
• MRI 20 safety tips
• Fatigue in healthcare